Effective Date: October 6, 2026
These Terms & Conditions ("Terms") govern your access to and use of getushome.ai and the services offered by Get Us Home, including Get Us Home Flight Watch.
Get Us Home is operated by SDC Consulting Inc., a New Jersey corporation ("Get Us Home," "we," "us," or "our").
By accessing or using Get Us Home or purchasing Flight Watch, you agree to these Terms. If you do not agree to these Terms, do not use the service.
Get Us Home provides technology designed to help travelers search for alternative flight options following travel disruptions and monitor selected flights and recovery options.
Get Us Home is not an airline, travel agency, ticket seller, air carrier, or transportation provider. We do not control airline schedules, fares, seat inventory, cancellations, delays, flight operations, or booking availability.
Get Us Home does not make or manage airline reservations on your behalf. Any travel booking must be completed with the applicable airline, booking platform, travel provider, or other third party.
Flight search results are based on information made available to Get Us Home by third-party travel technology and data providers. Search coverage and results may vary and may not include every available flight, fare, route, airline, or booking option.
The absence of a flight or itinerary from Get Us Home search results does not necessarily mean that the flight is sold out or unavailable through an airline or another booking provider.
Flight schedules, fares, inventory, and other travel information can change rapidly. You should always verify current information with the applicable airline or booking provider before making travel decisions or completing a purchase.
Flight Watch is a paid monitoring service that allows customers to select eligible flights or recovery options for monitoring during an active Watch period.
Unless otherwise stated at the time of purchase, a Flight Watch costs $4.99 and remains active for 24 hours from activation.
Customers may monitor multiple eligible flights during the same active Flight Watch period without purchasing a separate Watch for each eligible flight, subject to any limitations displayed at the time of purchase.
Flight Watch searches periodically during the active Watch period. It does not continuously access airline inventory in real time and does not guarantee that every change in flight inventory or availability will be detected.
Get Us Home may send a Flight Watch alert when our systems find a priced offer matching the applicable Watch criteria, such as the selected flight, route, party size, and cabin preferences.
A Flight Watch alert means that a matching offer was returned to Get Us Home at the time of our search. It does not constitute a reservation, hold, ticket, or guarantee that seats, fares, or the itinerary will remain available when you attempt to book.
Availability and pricing can change quickly and must be confirmed with the applicable airline or booking provider at checkout.
If a matching offer is not returned during a Flight Watch search, this does not necessarily mean that the flight is sold out or unavailable elsewhere.
Customers are responsible for confirming all flight, airline, fare, schedule, airport, baggage, connection, passenger, travel-document, and booking details before completing a purchase.
If you select Text me and provide your mobile number, you agree to receive automated service-related SMS messages from Get Us Home regarding your Flight Watch, including matching flight alerts and important Watch updates.
Message frequency varies depending on Flight Watch activity. Message and data rates may apply. Your mobile carrier may impose additional charges, including international messaging or roaming charges, depending on your mobile plan and location.
Consent to receive SMS messages is optional and is not a condition of purchasing Flight Watch.
Reply STOP to opt out of Get Us Home SMS messages where supported. Reply START to opt back in where supported. Reply HELP for assistance.
You may also contact help@getushome.ai for assistance.
SMS functionality, keywords, delivery, and availability may vary by country, carrier, device, and messaging provider. We do not guarantee that an SMS message will be delivered or received within any particular period.
Opting out of SMS messages prevents us from delivering Flight Watch alerts through that channel. It does not, by itself, cancel an active Flight Watch.
If you select Email me and provide your email address, you agree to receive service-related emails from Get Us Home concerning your Flight Watch, including matching flight alerts and important Watch updates.
We do not guarantee that an email will be delivered or received within any particular period. Email delivery may be affected by third-party providers, spam filters, connectivity, or other circumstances outside our control.
Flight Watch service notifications are different from promotional or marketing communications. Selecting SMS or email Flight Watch notifications does not, by itself, enroll you in unrelated marketing communications.
If Get Us Home offers promotional or marketing communications in the future, separate consent may be requested where required by applicable law.
Get Us Home may make certain communication options available to users outside the United States. Availability and delivery of SMS and email communications may depend on your country, telecommunications provider, email provider, device, and applicable law.
You are responsible for any messaging, data, roaming, international, or other carrier charges imposed by your service provider.
Payments for Flight Watch may be processed by a third-party payment provider. You agree to provide accurate payment information and authorize the applicable charge displayed at the time of purchase.
Your Flight Watch will not become active until the required payment has been successfully completed and the Watch has been activated.
Because Flight Watch begins providing monitoring services after activation, purchases are generally non-refundable once monitoring has begun, except where required by applicable law or where Get Us Home determines that a refund is appropriate.
Nothing in these Terms limits any refund, cancellation, or consumer rights that cannot lawfully be excluded under the laws applicable to you.
Get Us Home may provide links to airlines, travel websites, booking platforms, or other third-party services.
Any booking you make is a transaction between you and the applicable airline or third-party provider. Their prices, availability, terms, conditions, cancellation policies, privacy policies, and other rules apply to those transactions.
Get Us Home is not responsible for completing, modifying, cancelling, refunding, or servicing reservations made through a third party.
Some links provided by Get Us Home may be affiliate links. Get Us Home may receive a commission if you complete an eligible booking or transaction through one of these links, at no additional cost to you.
The presence of an affiliate relationship does not change your responsibility to review and confirm the terms, pricing, itinerary, and other details provided by the applicable third-party provider before completing a purchase.
We work to provide useful and timely travel information, but we do not guarantee that information displayed by Get Us Home will always be complete, current, accurate, or error-free.
Flight information may be supplied by airlines, travel technology providers, booking platforms, or other third parties and may change without notice.
Get Us Home does not guarantee that a particular flight, fare, seat, route, or booking opportunity will be found or remain available.
You are responsible for reviewing all travel information before booking and for ensuring that your travel plans comply with applicable airline requirements, immigration requirements, passport and visa rules, health requirements, airport procedures, and other applicable travel requirements.
You are also responsible for providing accurate contact, passenger, search, and payment information when using Get Us Home.
You agree not to misuse Get Us Home, interfere with its operation, attempt unauthorized access to the service or its systems, use automated systems to abuse or overload the service, circumvent technical restrictions, or use Get Us Home for unlawful or fraudulent purposes.
Our collection and use of personal information is described in our Privacy Policy .
To the fullest extent permitted by applicable law, Get Us Home and Flight Watch are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory.
We do not warrant that the service will be uninterrupted, error-free, or continuously available, or that every available flight, fare, seat, itinerary, or inventory change will be identified.
Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.
To the fullest extent permitted by applicable law, Get Us Home and SDC Consulting Inc. will not be liable for losses arising from airline schedule changes, cancellations, delays, missed flights, missed connections, changes in inventory or fares, third-party booking services, travel disruptions, communications delays or failures, or decisions made based on information provided through the service.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
We may modify, suspend, discontinue, or update features of Get Us Home or Flight Watch from time to time. We may also change pricing or service features for future purchases. Changes will not alter the price of a Flight Watch that has already been purchased unless required by law.
We may update these Terms from time to time to reflect changes to our services, business practices, technologies, or legal requirements. When these Terms are updated, we will revise the effective date displayed at the top of this page.
These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict-of-law principles, except to the extent that mandatory consumer protection laws in your place of residence apply and cannot lawfully be excluded.
Questions about these Terms, Flight Watch, or Get Us Home may be sent to:
Get Us Home
Operated by SDC Consulting Inc.
New Jersey, United States
Email:
help@getushome.ai